Bella Cotton Roman Shades
● Shade material: Made of 50% cotton and 50% polyester , 500 gsm.
● Color options: 37 color options.
● Total Price=Base Price+Add-ons
● Roman shade comes with a header and hardware (screws are for installation through dry wall and into a stud or solid wood member).
● Motorization: The recommended minimum window depth for inside mount with a motorized system is 3 1/4 inches.
Due to the handmade nature of the product, slight size variations of approximately 0.4 inches may occur.
Attention:
For 100% blackout, please select the front valance.
Back valance may let light in from the sides, since the headrail depth is around 2 inches.
We provide after-sales service for 30 days from the date of delivery.
Returns
If the issue is our mistake (wrong item, size, color, or damage), we’ll remake or replace it for free.
Returns are usually not required.
If you prefer a refund instead of a replacement:
- With Shipping Protection: return shipping covered, 90% refund
- Without Shipping Protection: return shipping paid by customer, 80% refund
Exchange
If your order was placed incorrectly by you, rather than due to a manufacturing error, we offer a one-time exchange credit:
20% gift card, no return required, never expires.
View the complete RETURN & REFUND POLICY
We offer three warranty options to suit your needs:
- 1-Year Limited Warranty: Covers parts replacement for any defective components.
- 3-Year Limited Warranty: Covers the entire system. If any issues arise within three years, the system can be replaced free of charge.
- 5-Year Limited Warranty: Covers the entire system. If any issues arise within five years, the system can also be replaced free of charge.
Choose the warranty that best fits your preferences and enjoy reliable product support!
Order Fabric Books before purchasing shades to test colors and patterns in your home. Swatches allow you to feel the fabric and assess its quality.
Free shipping and 3-5 business days fast shipping for Neutral fabrics
Note:
- After unboxing, you only need to install the brackets and hang up the shades, then the shades will just function normally.
- Please do not fiddle with the lifting mechanism behind the shades, otherwise the shades will be damaged and can not function.
- Shades are made by natural materials, which may be discolored over time.
- It's normal that the final shades differs a little from the sample books.
- Due to the influence of temperature, humidity, light and other factors involved in the process, there will be slight differences in color from batch to batch.
- Wipe Clean.
Custom Roman Shades
Why Choose Neutral Curtains?
Where Natural Living Meets Thoughtful Design
- OEKO-TEX® certified & safe for every room
- Eco-friendly, sustainable fabric options
- Custom-made to your exact window size
- Smooth, reliable, long-lasting quality
Premium Fabric Experience
Natural Textures. Soft Light. Effortless Elegance.
Our fabrics are selected for their beautiful drape, breathable comfort, and refined texture—perfect for creating a calm, modern home.
Softly Filtered Light – Create a warm, welcoming glow.
Rich Textures – Subtle weaves add depth and dimension.
Healthy & Safe – Certified to be free from harmful chemicals.
Loved by Moms, Made for Real Life
Inspired by real families—10-hour nights, calmer nurseries, cooler rooms.
Our natural, kid-safe Roman shades bring comfort, softness, and healthier materials into the spaces that matter most.
Lift System Options
Cordless — Child-Safe & Clean Look
Effortless operation and 100% tangle-free safety.
Corded — Precise & Easy to Control
Ideal for larger windows or those who prefer simple pull adjustments.
Motorized — Smart & Hands-Free
Whisper-quiet performance and smart-home compatibility.
Discover the Look
Paper White in Kitchen
Beige White in Living Room
FAQS
Before measuring, consider whether you want an inside or outside mounted window treatment. If inside, you’ll need to make sure your window is square by measuring horizontally at the top, center and bottom, vertically along both sides and center, and diagonally. Also measure the frame depth and take into account any window hardware that might obstruct the window treatment.Click the link to view it: How-to Videos
Width: 12 in.-140 in.(Minimum width varies by headrail type — Wooden Headrail: 14 in.; Alum. Headrail: 16 in.)
Height: 12 in.-144 in.
Click the link to view it:Shade Installation
We accept reasonable return or exchange requests within 30 days of your receipt of the product. Please contact us within this timeframe to initiate the process.
Important: If you purchased Fit Protection, you are eligible for a free exchange if the measurement error is within 5 inches. If the error exceeds 5 inches, a standard re-make fee will apply.
For more details, please refer to our Return & Refund Policy or contact our support :
mailto:teamsupport@neutralcurtains.com
Yes. Neutral Curtains only delivers the best curtains to customers. We proudly stand behind our materials and manufacturers with a limited lifetime warranty.
We offer 3 warranty options:
● 1-Year Limited Warranty: Covers parts replacement for any defective components
● 3-Year Limited Warranty: Covers the entire system. If any issues arise within three years, the system can be replaced free of charge.
● 5-Year Limited Warranty: Covers the entire system. If any issues arise within five years, the system can also be replaced free of charge.
We recommend the following care steps to keep your Neutral Curtains Roman shades looking their best:
1.Regular dusting: Use a feather duster or a vacuum cleaner with a soft brush attachment to gently remove surface dust on a weekly basis.
2.Spot cleaning: For minor stains, lightly dab the affected area with a soft, damp cloth using mild soap and water. Do not rub or scrub, as this may damage the fabric.
3.Deep cleaning: For a thorough clean, we recommend professional dry cleaning services specialized for window treatments.
Important: Never machine wash, hand wash, or immerse your Roman shades in water, as this can cause shrinkage, fading, or structural damage.
Tip: Always test any cleaning method on a small, inconspicuous area of the fabric first.
No. For inside mount shades, our factory will deduct the necessary clearance for you. Simply place your order with the exact window measurement — we'll handle the rest.
The minimum depth varies by lift type:
● Standard Corded / Cordless / Continuous Cord Loop: 2"
● Motorized Shades: 2½"
● Top Down Bottom Up (Corded / Cordless): 2"
● Top Down Bottom Up (Cordless): 1⅞"
● French Door Shades: 1⅜"
For more details, please refer to our Inside Mount Guide: Shade Headrail
We offer a total of 10 lining options, ranging from privacy lining to room darkening and blackout. Below are our most recommended linings.
Natural Lining ☆☆☆☆
- Cotton 117 gsm:Made from 100% natural cotton60% shading with a soft and eco-friendly feel
- Belgian Flax 100%:Crafted from 100% European flaxEuropean Flax® certification60% shading for a premium and sustainable option
Blackout Lining ☆☆☆☆☆
- Premium Woven Blackout 350 gsm:Features a 80% polyester & 20% cotton blend90% physical light blockagePhysical blackout lining and no chemical coatings—ideal for moms and babies
For more detailed information, please refer here.
Our Mistake? Keep It — We’ll Replace It Free
If we make an error on your order, you can keep the item, and we’ll send a correct replacement at no cost.
For example:
Color Error:
Ordered Snow White but received Beige White?
Processing Error:
Outside mount made as inside mount?
Size Error:
Size discrepancy greater than 3/8 inch(1 cm)?