Annie Blackout Roman Shade Top Down Bottom Up
● Shade material: Made of 100% polyester, 250 gsm.
● Color options: 13 colors.
● Shading: 100%.
● Total Price=Base Price+Add-ons.
● Blinds roman comes with a header and hardware (screws are for installation through dry wall and into a stud or solid wood member).
● Installation of top down and bottom up shade
We provide after-sales service for 30 days from the date of delivery.
Returns
If the issue is our mistake (wrong item, size, color, or damage), we’ll remake or replace it for free.
Returns are usually not required.
If you prefer a refund instead of a replacement:
- With Shipping Protection: return shipping covered, 90% refund
- Without Shipping Protection: return shipping paid by customer, 80% refund
Exchange
If your order was placed incorrectly by you, rather than due to a manufacturing error, we offer a one-time exchange credit:
20% gift card, no return required, never expires.
View the complete RETURN & REFUND POLICY
We offer three warranty options to suit your needs:
- 1-Year Limited Warranty: Covers parts replacement for any defective components.
- 3-Year Limited Warranty: Covers the entire system. If any issues arise within three years, the system can be replaced free of charge.
- 5-Year Limited Warranty: Covers the entire system. If any issues arise within five years, the system can also be replaced free of charge.
Choose the warranty that best fits your preferences and enjoy reliable product support!
Order Fabric Books before purchasing shades to test colors and patterns in your home. Swatches allow you to feel the fabric and assess its quality.
Free shipping and 3-5 business days fast shipping for Neutral fabrics
Note:
- After unboxing, you only need to install the brackets and hang up the shades, then the shades will just function normally.
- Please do not fiddle with the lifting mechanism behind the shades, otherwise the shades will be damaged and can not function.
- Shades are made by natural materials, which may be discolored over time.
- It's normal that the final shades differs a little from the sample books.
- Due to the influence of temperature, humidity, light and other factors involved in the process, there will be slight differences in color from batch to batch.
- Wipe Clean.
Custom Roman Shades
Why Choose Neutral Curtains?
Where Natural Living Meets Thoughtful Design
- Eco-friendly, sustainable fabric options
- Custom-made to your exact window size
- Smooth, reliable, long-lasting quality
Handcrafted Quality
Made With Care. Designed to Last.
Every shade is carefully handcrafted with reinforced stitching, smooth folds, and premium hardware—ensuring long-term beauty and reliability.
Lift System Options
Cordless — Child-Safe & Clean Look
Effortless operation and 100% tangle-free safety.
Corded — Precise & Easy to Control
Ideal for larger windows or those who prefer simple pull adjustments.
Motorized — Smart & Hands-Free
Whisper-quiet performance and smart-home compatibility.
Our Mistake? Keep It — We’ll Replace It Free
If we make an error on your order, you can keep the item, and we’ll send a correct replacement at no cost.
For example:
Color Error:
Ordered Snow White but received Beige White?
Processing Error:
Outside mount made as inside mount?
Size Error:
Size discrepancy greater than 3/8 inch(1 cm)?
Frequently Asked Questions
2 inches.
No. The width will be reduced by 3/8" on our side during production to better fit the customer's windows. (subtract 3/8 inches on our side)
The 3/8" deduction applies to the headrail width, not the fabric width.
Click here for the measurement tools to help you complete the measurement calculations.