1908-11 Grey

Visit Shipping Page for more.

Lead Time

Standard shipping:10-12 days.
Express shipping:3-7 days. 

The shipping time provided on our website is a guide only and represents the time frame that 95% of orders are filled within.

Once order(s) are shipped, you'll receive a tracking number to follow up with carrier.

Worldwide ship.

Made-to-Order drapes are not eligible for returns. To ensure fabric meet your expectation, we encourage you to order Fabric Sample Booklet before ordering customized drapes finally.

The following conditions do not qualify for return for drapes, blinds and shades.

• Misunderstood the image of the product.
• Items do not fit properly but were made accurately. 
• Drapes are too heavy.
• Not the color you wanted.
• Change of mind / No longer wants it.
• Not the quality you wanted.
• Ordered the wrong item by mistake. 
• Wrong size. Tolerance size within +/-1% is treated as industry acceptable.
• Order come later than expected.
• Item were ordered by mistake.
• Fabric dye lot.

In these conditions, we accept return at our shipping cost.

• You received wrong items (photo as proof are needed).
• The items were damaged (photo as proof are needed).
• Not as described (photo as proof are needed).

View page RETURN & REFUND POLICY